Frequently Asked Questions

Getting started is easy. Simply create a free account in the app, set up your profile with your experience/fitness level and interests, and start exploring our videos. You can begin with any video that matches your current experience/fitness level.

Most of our videos are designed to be done with minimal or no equipment. We provide modifications for exercises that require equipment, and many videos are bodyweight-only. Check the video description for specific equipment requirements.

Choose the level that best matches your current fitness experience. Level 1 is for beginners, Level 2 for those with some experience, and Level 3 for advanced users. You can always adjust your level as you progress.

The free version includes access to a number of free videos, and one profile. You can explore our content and get a feel for the platform before upgrading.

Premium includes access to all videos, multi-profile support (up to 5 profiles), and the ability to add notes so you can track your progress on each video.

Premium is just £1 per month and is managed through our mobile app. This gives you access to all features across both web and mobile platforms.

Yes, you can cancel your subscription at any time via the App Store or Google Play. You'll continue to have access to premium features until the end of your current billing period.

While you can use Moore Move on the web, the mobile app provides the best experience. The app is required to create an account, manage your subscription, and access all features.

Yes! Our app is available for both iOS (App Store) and Android (Google Play Store). You can download it from the respective app stores.

Absolutely! Your progress, notes, and preferences sync seamlessly between the web platform and mobile app, so you can switch between devices without losing your data.

New content is usually added monthly. We're constantly updating our library with fresh videos to keep your experience engaging.

Yes! You can add any video to your Favorites to quickly find it later. Plus, your home screen in the app and web dashboard always show your Recently Viewed videos, making it easy to jump back in exactly where you left off.

Absolutely! We have videos designed specifically for beginners, with clear instructions and modifications. Start with Level 1 videos and gradually progress as you build strength and confidence.

Just tap the bookmark icon on the video screen. You can find this icon in the top-right menu bar, right next to your profile initial. Once tapped, the video will be saved to your Favorites list for quick access later.

You can pick up right where you left off by checking the 'Continue Watching' section. This is located directly on your app home screen and your web dashboard.

Tap the 'Add Note' button or the plus (+) icon on the video screen. This opens a form where you can write your note and select a specific date. You’re welcome to add as many notes as you need to any video.

To see all your notes in one place, tap the Notes link in the menu bar. This will display a full list of your notes; just tap any individual note to view the video and your note.

To remove a note, tap the delete (trash) icon on the specific note screen. You will be asked to confirm the action before the note is permanently removed from your list.

We're here to help! Reach out through the app for support or email us at [email protected].

Our web platform works best with modern browsers like Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your preferred browser.